Your order will be shipped out within 3 business days via priority mail. If you are not happy with your purchase for any reason, please contact us at igoodtogo2@gmail.com. We will be happy to issue a refund if you return the item in the same condition that you received it. The return period is 14 days from date of purchase. (Return shipping must be via priority mail at the customer’s expense.) Also, please let us know if there is any damage to the package during shipping.